Frequently Asked Questions
How long will my order take to arrive?
Orders are usually processed within 1-2 working days and sent via Royal Mail Tracked. Please allow approximately 3-5 working days from the date your order is placed.
How much is delivery?
Delivery is charged separately and the exact delivery cost will be shown at checkout before you complete your order.
How can I track my order?
Once your order has been dispatched, you will receive your tracking information.
Can I return an item?
Yes. Please contact us within 14 days of receiving your order to request a return. For full details, please see our Returns & Refunds Policy.
Do you offer exchanges?
No, we currently do not offer exchanges. You can return an eligible item and place a new order for your preferred size or colour, subject to availability.
Can I cancel my order?
If you need to cancel your order, please contact us as soon as possible. We can only cancel orders that have not yet been processed or dispatched.
Do you deliver outside the UK?
We currently deliver within the United Kingdom only.
How can I contact Jawara Modest?
You can use our Contact form or email us at hello@jawaramodest.com. We aim to respond within 1-2 working days.